Getting the best from your wi-fi speeds

Ensuring a reliable Wi-Fi connection is vital in our daily lives, but sometimes we face challenges with our Wi-Fi signal. Here are some valuable tips from to enhance your Wi-Fi signal:

  1. Optimal Router Placement:
    Choose a suitable location for your router, keeping in mind that it may not necessarily be where you watch TV. Avoid placing it near metal objects or appliances that emit electromagnetic waves, as metal can disrupt the Wi-Fi signal and create dead zones.

  2. Regular Router Updates:
    Keep your router up to date to safeguard against malware attacks and ensure optimal performance.

  3. Amplify Your Signal:
    If you have a large home with thick walls or considerable distance between rooms and the router, consider investing in a Wi-Fi repeater, booster, or extender to amplify your signal.

  4. Periodic Rebooting:
    Don’t forget to reboot your router occasionally to clear its memory and allow updates to be installed.

  5. Wired Connection Testing:
    If you’ve exhausted all other options and your Wi-Fi signal remains weak, evaluate your wired internet performance using an Ethernet cable and a laptop or desktop computer.

Remember, while there are other factors to consider, OFCOM serves as the consumer champion regulator, protecting your rights and encouraging switching to drive service quality and speed enhancements.

Need further assistance? Feel free to engage with our BOT Buddy for additional help. If there’s a question we can’t address, we’ll promptly transfer you to the most suitable place on the provider’s site or connect you with a chat agent who can assist you further.