Broadband considerations when renting

When embarking on the search for a new rental property, it’s crucial not to overlook the significance of broadband connectivity. Ensuring you have an appropriate broadband speed, contract terms, cancellation fees, and unexpected costs that align with your budget is key. Here are the essential points to consider, in true Money Saving Expert style, when it comes to broadband in rented homes:

Select a Contract Aligned with Your Rental Agreement:
Opt for a contract duration that matches the length of your tenancy. Short-term contracts are available if you require broadband for less than 12 months. Tailoring the contract to your specific rental period can help you avoid unnecessary costs.
Transfer Your Broadband Deal When Moving:
In some cases, you can transfer your existing broadband deal to your new rental property. Check with your provider about the procedure for transferring the service and any associated fees or charges.
Check for Existing Phone or Fibre Line: Inquire with the landlord or agent regarding the presence of a phone or fibre line in the property. Seek permission if you need to install a new line to ensure a smooth broadband connection.
Assess Inclusive Broadband Packages: Some rental properties include broadband services, but it’s crucial to verify if the provided package meets your specific needs. Additionally, confirm if you have the freedom to switch to a different broadband provider if desired.
Explore Mobile Broadband Options: Depending on your circumstances, mobile broadband can serve as a viable alternative to fixed-line broadband services. Assess its suitability based on your requirements.

If you’re sharing the rental property with flatmates, it’s important to recognize that circumstances can change. A seemingly attractive 24-month contract with a low cost may not be as advantageous when early termination fees come into play.

Consider short-term broadband services if you’re uncertain about committing to a long-term contract. These options can range from rolling monthly contracts to three or six-month terms, or even specialized student broadband deals designed to accommodate term times. However, bear in mind that short-term contracts may end up costing more than longer-term commitments.

Remember, while there are other factors to consider, OFCOM serves as the consumer champion regulator, protecting your rights and encouraging switching to drive service quality and speed enhancements.

Need further assistance? Feel free to engage with our BOT Buddy for additional help. If there’s a question we can’t address, we’ll promptly transfer you to the most suitable place on the provider’s site or connect you with a chat agent who can assist you further.